Frequently Asked Questions
Everything you need to know about WPBI
Pricing & GPL
Why are your prices so low?
Our affordable pricing is made possible through a membership model. The Free Software Foundation permits copying and distributing software under the GNU General Public License. Your subscription supports our platform, allowing us to maintain low prices while providing access to premium products.
Is it legal to use GPL products?
Yes, absolutely. The GNU General Public License (GPL) is a legitimate open-source license recognized worldwide. All products on our platform are legally distributed under GPL terms, giving you the freedom to use, modify, and redistribute them.
What is GPL licensing?
GPL (GNU General Public License) is an open-source license created by the Free Software Foundation. It grants users four essential freedoms: to run the software, study its code, redistribute copies, and distribute modified versions. WordPress itself is GPL licensed, and all themes and plugins in its ecosystem inherit this license.
Products & Quality
Are the themes and plugins original?
Yes, all files on our platform are 100% original and unmodified. We download products directly from official developer sources without any alterations. We never distribute products from third-party resources.
Do your files contain malware or viruses?
No. All our products are downloaded directly from official developer websites and remain completely unmodified. We never add any malicious code, viruses, or advertisements. You can verify any product’s integrity using security plugins like Wordfence, Sucuri Security, or services like VirusTotal.
How many sites can I use products on?
Unlimited. Since all products are GPL licensed, you can install and use them on as many websites as you want without any restrictions.
Downloads & Updates
Are there any download limits?
To ensure fair usage, membership plans have daily download limits (e.g., 10, 15, 20 per day depending on your plan). Lifetime plans offer unlimited daily downloads. This policy helps maintain platform performance and prevents abuse.
How long can I use downloaded products?
There is no time limit on installed products. Once you download and install a theme or plugin, you can use it indefinitely.
How do I update plugins and themes?
We recommend installing the “Easy Theme and Plugin Upgrades” plugin from WordPress.org. This free tool allows you to update any theme or plugin by uploading the new .zip file through your WordPress dashboard. Alternatively, download the latest version from our site and re-upload manually.
How often are products updated?
We add new products and publish updated versions of existing products regularly. Please note that updates are not immediate upon developer release, and we cannot guarantee every product will always have the latest version available.
Will products update automatically?
No, products must be updated manually. Download the new version from our website and install it. If you require automatic updates, please purchase directly from the original developer.
Can I request an update for outdated products?
Yes, you can submit update requests through our platform (e.g., the “Report new version” button on product pages). We will update the product as soon as possible, though we cannot guarantee immediate availability of every new version.
Where can I see the latest updates?
You can find a complete list of recently updated products on our Changelog page.
Licensing
Do you provide license keys?
No, we do not provide license keys. All products are distributed under the GPL license, which does not require license key activation. If you need automatic updates and direct developer support, you should purchase a license key from the original developer.
Is it legal to use products without a license key?
Yes, it is completely legal. All products on our platform are released under the GNU General Public License, which permits use without license key activation. Learn more at gnu.org/licenses/gpl-3.0.en.html
How can I hide license activation warnings?
License activation notices can be safely ignored—they don’t affect functionality. To hide these warnings, you can use free WordPress plugins such as “Hide Plugin Updates Notifications” or “Disable Admin Notices Individually” from WordPress.org.
Support & Technical
Do you provide technical support?
We are not the developers of these products, so our technical support capabilities are limited. We can help with download issues and basic guidance, but for product-specific technical support, we recommend contacting the original developer or hiring a WordPress specialist.
How can I verify products are safe?
All our products are open-source and downloadable directly from official developer websites. You can verify any file’s security using tools like Wordfence, Sucuri Security, VirusTotal, or similar security scanners.
Why am I getting a “style.css missing” error?
This common error occurs when uploading theme packages that contain additional files (documentation, license, etc.). You need to extract the download, locate the actual theme folder, and upload only that folder’s .zip file. Check the theme’s documentation for the correct file to upload.
Can I use download manager software?
No, download managers are not supported. These tools send multiple simultaneous requests, which our server interprets as separate downloads. This can quickly exhaust your daily download limit. Please use your browser’s built-in download function.
Contact support if you have questions not covered here.